Tag: vishing

The Human Firewall is Cracking: Why AI-Driven Vishing Demands an Automated End to Service Desk Vulnerabilities

By Cybersecurity Desk Analysis Expanded and enriched reporting based on industry insights by Daniel Imber, Specops Software. For decades, the final line of defense against corporate social engineering has sat quietly at a desk, wearing a headset, waiting for the phone to ring. Service desk agents have historically served as the human firewall for internal […]

UNC3753 Escalates: From Vishing Calls to Physical Office Intrusions at US Legal and Financial Firms

UNC3753 phones staff posing as IT, hijacks screen sessions, steals sensitive legal files, and now sends operatives physically into offices to plug in USB drives. Google Mandiant and the Google Threat Intelligence Group published a detailed report documenting an active extortion campaign carried out by the cybercrime group UNC3753 (aka Luna Moth, Chatty Spider, and […]

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